Administrative Assistant

About the Role

What You'll Do

• Respond to patient emails and inquiries in a timely and professional manner
• Check, verify, and upload laboratory results and pathology reports to patient files
• Manage appointment bookings and consultation scheduling
• Process and organize patient documentation and referral letters
• Maintain accurate and confidential patient records
• Assist with general administrative tasks and data entry
• Coordinate communication between patients, doctors, and fertility clinics

What We're Looking For

• Excellent written and verbal communication skills
• Strong attention to detail and accuracy
• Comfortable using technology and learning new software platforms
• Ability to handle sensitive information with discretion and professionalism
• Self-motivated and able to work independently
• Empathetic and patient-focused mindset

Nice to Have

• Previous admin or healthcare experience

Why Join Us?

• Competitive salary based on experience
• Flexible working hours (part-time or full-time available)
• Fully remote work—work from anywhere in Australia
• Opportunity to grow with a fast-expanding healthcare startup
• Supportive team environment with direct access to founders
• Make a meaningful impact in people's fertility journeys