Medical certificates in minutes

No, you still need to consult with a doctor to get a medical certificate - but you don't need to see them in person. With HeyDoc, you'll have a phone consultation with an AHPRA-registered doctor who will assess your condition and issue a valid medical certificate online. You avoid the hassle of visiting a clinic while still receiving proper medical assessment and documentation that's legally recognized across Australia.

Yes, online medical certificates are completely legal and valid in Australia when issued by registered doctors. All HeyDoc doctors are AHPRA-registered and qualified to provide medical certificates for work, school, and other purposes.

Your medical certificate is issued during your phone consultation and sent immediately to your email. It's ready to provide to your employer or school right away.

Yes, HeyDoc doctors are available 7 days a week, including weekends and public holidays. Whether you wake up sick on a Saturday morning or need a certificate for Monday, our AHPRA-registered doctors can consult with you and issue your medical certificate any day of the week.

We can provide medical certificates for common conditions including flu, cold, gastroenteritis, migraines, mental health days, and other acute illnesses. Our doctors will assess your condition and determine if a certificate is appropriate.

Yes, HeyDoc can provide carer's certificates when you need to take time off work to care for a sick family member. During your consultation, let the doctor know you're caring for someone who's unwell, and they'll issue a carer's certificate that's valid for your employer.

Doctors may backdate a medical certificate by 1-2 days if you were genuinely ill during that time and the condition is still present. However, backdating decisions are made at the doctor's discretion based on your symptoms and medical history.

Single day medical certificates are $20, and multiple day certificates are $49. Use the code HEY50 for 50% off.

Employers can verify the authenticity of your medical certificate, but they cannot request specific details about your medical condition without your consent. Your privacy is protected under Australian privacy laws. All HeyDoc certificates include a verification QR code for easy authentication.

Online medical certificates issued by AHPRA-registered doctors are legally valid across Australia. If your employer refuses to accept it, they may be in violation of workplace laws. Our certificates include full doctor details and verification codes to confirm authenticity.

Most Australian employers allow 2-3 days of sick leave without requiring a medical certificate, but this varies by workplace. Check your employment agreement or ask HR for your specific requirements. If you're unsure, it's safer to get a certificate to protect your leave entitlements and ensure you're meeting your employer's policies.

Employers cannot reject a valid medical certificate from an AHPRA-registered doctor. However, they can verify its authenticity to ensure it's legitimate. All HeyDoc certificates include verification QR codes and full doctor registration details to make verification easy and ensure they're accepted by employers, schools, and universities across Australia.

Yes, absolutely. Mental health is just as valid as physical health. Our doctors can issue medical certificates for stress, anxiety, depression, burnout, or mental exhaustion. You don't need to disclose specific details to your employer - the certificate will simply state you're unfit for work due to medical reasons, protecting your privacy while ensuring your sick leave is approved.

In Australia, there's no difference - they're the same thing. "Medical certificate," "sick note," "doctor's certificate," and "sick leave certificate" all refer to the official document from an AHPRA-registered doctor stating you're unable to work or study due to illness. The terms are used interchangeably.